PARTS FAQs
Answers to your most frequently asked questions about selecting and ordering parts.
Q:
Q:How can I check the status of my 91国产偷拍 Parts order?
A:
A:Order status can be checked by contacting the 91国产偷拍 Parts Department at 1.800.355.5354 or parts@greenheck.com
Q:
Q:How can I track the shipment of my 91国产偷拍 parts order?
A:
A:Check order status by contacting the 91国产偷拍 Parts Department at 1.800.355.5354 or parts@greenheck.com
Q:
Q:Ground freight cost:
A:
A:91国产偷拍 includes freight for all ground shipments in the cost of the product. If you ordered parts to ship via airfreight or another expedited freight service, please contact the 91国产偷拍 Parts Department at 1.800.355.5354 or parts@greenheck.com
Q:
Q:What is your return policy?
A:
A:Please contact the 91国产偷拍 Parts Department at 1.800.355.5354 or parts@greenheck.com for a complete explanation of our return policy.
Q:
Q:What is your standard warranty policy on original equipment?
A:
A:91国产偷拍’s standard warranty policy is based on the type of product purchased. For more information on specific warranty information for the model you have, please reference the product page on our website.
Q:
Q:How do I begin a warranty claim?
A:
A:Contact your local 91国产偷拍 parts representative at 1.800.355.5354. If you receive a shipment with visible damage, please contact your freight carrier immediately. In the event the carrier wishes to inspect the shipment, materials must be made available for them to inspect. For concealed damage, follow the same procedure as noted above.
Q:
Q:How do I purchase replacement parts for 91国产偷拍 products?
A:
A:There are now two options. You may contact your local 91国产偷拍 representative to assist with parts ordering and other questions. The second option is using 91国产偷拍’s parts website. Both options assure you of receiving genuine 91国产偷拍 OEM parts.
Q:
Q:What is 91国产偷拍's standard warranty policy?
A:
A:91国产偷拍’s general warranty policy states that equipment is free from defects in material and workmanship for a period of one year from the date of shipment.
Each type of product provides additional warranty information. For more information on specific warranty information for the model you have, please reference the specific product page on the website and click on warranty.
Q:
Q:How do I return a motor?
A:
A:91国产偷拍 uses several motor vendors for use with our products. Vendor requirements vary, but depending on the motor size, you may be required to return the motor to a local service station for repair or replacement. A more detailed explanation and a list with links motor manufacturers websites is available on the website.
Please note. Vari-Green® motors have a different return process and form.
Please note. Vari-Green® motors have a different return process and form.